Privacy Policy

Our website allows you to buy Amtrak rail passes for the northeastern region of the United States (US). We use the information that we collect about you to fulfill your rail pass purchases. This is just a brief overview, so please read on for more details about our Privacy Policy. This Policy may change from time to time, so please check back periodically.

Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. We encourage you to ask questions and to be very cautious before you disclose your personal information to others.

If you have any questions regarding this Policy, please contact us.

This Privacy Policy will explain the following regarding use of our site:

What information does usbyrail.com collect from you?

In order to better provide you with numerous products and services, usbyrail.com collects information about its visitors. Our primary goal in collecting information from you is to fulfill product purchases.

Personal information is requested when you order Amtrak rail passes. For example, this information might include your name, billing address, shipping address, telephone number, e-mail address, credit card or other payment information, and product details. With this information, usbyrail.com can fill your orders and better provide you with personalized services.

Where do we collect information from you and how do we use it?

We use the customer contact information to fill orders, contact purchasers to inform them of their order status, to enhance the operation of our site and administer our systems.

Ordering Rail Pass(es)

When you order from us, we collect personally identifiable information from you. If you order one of our products, we will collect and maintain your name, e-mail address, billing address, shipping address, telephone number, product selections, last 4 digits of your credit card, order number, IP address. We collect this, and other information, as disclosed in this Policy, in order to fill your order, to communicate with you about your order and to send you promotional materials. Before confirming your order, you will have the opportunity to review the product order form and make changes and additions to the information it contained and these changes will be automatically kept for future use.

Contact Information and Data

If you contact usbyrail.com or our customer service representatives by telephone, e-mail or letter, we may keep a record of your correspondence or comments. If you report a problem with our site, we may collect such information in a file specific to you. If you contact us through our feedback area or by calling one of our customer service representatives, we may ask for your name and e-mail address in order to send you a reply. If other users or third parties send us correspondence about your activities or purchases on our site, we may keep the information in a file specific to you.

Affiliate Program

Through our affiliate program, many third parties' web sites are accessible in usbyrail.com. Any information collected by them is not governed by this Policy.

Cookies

We use cookies in the operation of our site; to find out what cookies are and how they are used, please see item number 7 below.

Who is collecting your information?

On occasion, unaffiliated third parties will "frame" usbyrail.com's site in an effort to collect customer information. To ensure your privacy, make sure that your order originates form usbyrail.com's site. usbyrail.com is not in any manner responsible in the event that you do disclose information to an unaffiliated framing site.

With whom do we share your information?

Fulfillment: The information collected by usbyrail.com is used for processing orders, keeping you informed about your order status, for statistical purposes, for improving our site and its performance. We will disclose your personal information to third parties to charge your credit card, fill your order, deliver your order, provide customer service. For example, we must release your credit card information to the card-issuing bank to confirm payment; and release your address and telephone information to the delivery service to deliver products that you ordered.

Other Parties: We do not sell, trade, or rent your personal information to others without your consent. We do not provide non-personally identifiable Information about our customers' sales, traffic patterns, and related site information to any third party advertisers. We may release account information when we believe that such release is reasonably necessary to enforce or apply our Terms and Conditions or to protect the rights, property, and safety of usbyrail.com, our users, or others. If customers do not pay us for products ordered, we may submit their account information to a third party collection agency.

Services Provided on Our Site: Except as otherwise stated in this Policy, without your consent, usbyrail.com does not disclose its customers' personal information to other merchants.

Compliance with Service of Process or Law Enforcement: Occasionally usbyrail.com may be required by law enforcement or judicial authorities to provide personal information to the appropriate governmental authorities. We will disclose personal information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. usbyrail.com fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful

What security precautions are in place to protect against the loss, misuse, or alteration of your information?

In order to most efficiently serve you, credit card transactions are handled by established third party banking, processing agents and institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process your order.

When you access your account information, the information is kept on a secure server. All of the customer data we collect is protected against unauthorized access by physical security means.

A special note about children's privacy

You must be at least 18 years old to have our permission to use this site. Our policy is that we do not knowingly collect, use or disclose personal information about visitors under 18 years of age. If you are the parent or guardian of a minor under 18 years of age and believe that they have disclosed personal information to us, please contact us at mac-ame@rcn.com so that we may delete the minor's information.

usbyrail.com use of "cookies."

usbyrail.com Cookies: When you use our site we will store cookies on your computer in order to facilitate your use of our site. A cookie is a small data text file, which a Web site stores on your computer's hard drive (if your Web browser permits) that can later be retrieved to identify you to usbyrail.com. Our cookies store randomly assigned user identification numbers. The cookies make your use of the site run more smoothly and help us to maintain a secure site. You will be unable to shop on our site without your browser set to accept cookies.

You should carefully review privacy policies of any third party sites accessible from usbyrail.com

Other sites (from our affiliate page) accessible through our web site have their own privacy policies and data collection, use and disclosure practices. Please consult each site's privacy policy. usbyrail.com is not responsible for the policies or practices of third parties. Please be aware that this site may contain links to other sites on the Internet that are owned and operated by third parties. The information practices of those web sites linked to usbyrail.com are not covered by this Privacy Policy. These other sites may send their own cookies to users, collect data, or solicit personal information. We cannot control this collection of information. You should contact these sites directly if you have any questions about their use of the information that they collect.

On behalf of various sponsors, usbyrail.com provides sponsored links to third-party web sites. If you click on a sponsored link or banner ad, a "window" or "frame" containing a third-party's web site may appear in the foreground with the usbyrail.com web site in the background. Unless you are on usbyrail.com's web site, any time that you have moved to a window, you should assume that your personal information is being collected, used and disclosed in accordance with the windowed site's privacy policy (if any). If you are unsure as to whose privacy policy applies, please contact us by email at

mac-ame@rcn.com, or by sending a letter to the address below.

Contacting usbyrail.com about privacy questions or concerns

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact usbyrail.com by sending a letter to:

Mac America Travel, Inc.
262 West 38th Street
Suite#1002
New York, NY 10018
USA
You may also contact us by e-mail at mac-ame@rcn.com

Privacy Policy changes

This Privacy Policy was last changed on November 17, 2001. If usbyrail.com makes changes to any terms or conditions of the Privacy Policy, the changes will be posted in this document so that you will always know what information we gather, how we might use that information and to whom we will disclose it. We may change, modify, add or remove portions of this Policy at any time, and any changes will become effective immediately upon being posted unless we tell you otherwise.